We have made every effort to ensure we protect your personal information. Here you will find information on how we protect your security and privacy, information on ordering with us and assurances about credit and debit details.
We are committed to protecting the information we collect from you, which we use to enhance your experience of using Nelson House and to provide you with the services you request from us.
We also outline the security measures we take to protect your details once you have given them to us. You can then make informed choices about the personal information you provide on this site. When you buy goods and services from us we record your details to ensure that we can for example:
be certain that any orders you have placed can be processed to completion contact you in emergencies, such as an urgent product recall.
This data will not be used to send marketing offers or shared with any other business other than those identified in our terms and conditions.
If you cancel your registration you will no longer be able to shop online or receive e -mails from us. Any orders you have placed will be processed as normal. You cannot open a new account using the same e-mail address as a previously closed account.
Unless otherwise specified, the materials on this Web site are directed solely at consumers who access this Web site from the United Kingdom.Nelson House does not represent that any product referred to in the materials on this Web site is appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.
Any contract between us, whether for use of the site or in relation to the purchase of products or services through the site will be governed by the laws of England and Wales and all parties submit to the non-exclusive jurisdiction of the English Courts.
Any contract will be communicated in English.
We have taken every care in the preparation of the content of this Web site, however we cannot guarantee uninterrupted and totally reliable access to this Web site, and so therefore can not guarantee that the information will always be completely up to date and free of mistakes. To the extent permitted by applicable law,Nelson House disclaim all warranties; express or implied, as to the accuracy of the information contained in any of the materials on this Web site and will accept no liability for any loss or damage arising as a result of problems with access.
Nelson House shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this Web site.
The exclusions of liability set out in these terms and conditions shall not apply to any damages arising from death or personal injury caused by the negligence of Nelson House, or any of their employees or agents.
These terms and conditions shall be governed by and construed in accordance with English Law. If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
Nelson House reserves the right to alter these terms and conditions from time to time by posting new terms and conditions on this Web site.
Once that has been done, we will acknowledge that your order has been received by sending an e-mail to the e-mail address you provide in your registration form.
Your order is then subject to further validation checks we may choose to make. If your order passes our validation checks we will send you an order confirmation email, this is our acceptance of your order and it brings into existence a legally binding agreement between us.
Nelson House reserves the right to restrict the number of items available for sale to any individual customer. All orders are subject to availability. If your order cannot be fulfilled you will be offered an alternative or given a full refund.
We accept payment by most major credit or debit cards. Payment will be debited from your account before the dispatch of your purchase.
Nelson House has made every effort to reproduce colours on the site as accurately as possible. However, different computers reproduce colours in slightly different ways, and so exact colour matches are not yet possible over the Internet.
This means that when you order products from the Shop, colours may differ from what you see on the screen.
Nelson House has taken great care to ensure prices are accurate. Prices may change over time. All prices include VAT where appropriate,unless a VAT relief form has been completed on purchase of goods. Promotions and prices you see in the store do not apply to nelsonhouse.org and vice versa.
Nelson House is a trading name of Soundconnection ltd , registered address of 47 Scraptoft Road,Leicester.